Let’s be honest, not everyone can afford five star, which is why so many people book into three and four star hotels. But before you start shopping around and book the first affordable hotel you find, there are a few things you should really know about.
The first thing is that every country has their own hotel rating system, which means a five star in London is not necessarily the same as a five star hotel in Australia or the United States. Every country has it’s own rating system, which could result in some confusion. In the United Kingdom stars are awarded on facilities, service and customer service, In France they focus on the quality of the rooms and in Italy they focus on cleanliness. Which means knowing the star rating system in the UK can help you look for hotels in other countries offering the same facilities, services and customer service, even if they are not awarded with five stars.
In the United Kingdom, facilities and services are taken very seriously and any hotel which is lucky enough to be awarded a five star status, must provide guests with exploratory facilities and services. They must also have experienced, qualified and excellent staff who focus on providing guests with the highest level of customer service, working to exceptionally high quality standards at all times.
The hotel should provide the finest level of cleanliness, it should be well-maintained and offer the delivery of any services to the highest of standards. In most instances a five star hotel will provide you with some benefits such as a fitness centre and on-site wellness centre, which should provide you with a range of quality treatments provided by qualities therapists. In addition to this, the hotel should also provide you with a twenty our hour reception desk for added convenience.
It is always advisable when visiting a new city or country, to choose a five star hotel with a concierge service. The concierge has a wealth of local knowledge and experience. They can make recommendations and suggestions on what to see and do, they will book a taxi for you or assist you with public transport. They can also make theatre bookings on your behalf or make dinner reservations at a top hotel, saving you time and energy and reducing what you need to do when on holiday.
Further, they should provide a butler service. If you have hired a suite and have guests coming to visit you for an evening meal, then a butler could be the ideal way to spend the eventing, enabling them to handle the dinner, serve the meal and clear the plates, while keeping glasses filled.
Most five star hotels will have a choice of public areas. They should have a full on-site restaurant that serves evening meals and maybe even breakfasts, they should also have a lounge bar or relaxed area where you can sit and chill out, maybe with a coffee or pre-dinner cocktail, light snacks should be served here during the day. In addition to this, they should also provide you with twenty four hour room service to quality as five star.